privacy

This Privacy Policy outlines Freedom Mowers Lawn Care ("we," "our," or the "Company") practices with respect to information collected from users who access our website at www.freedommowers.com (the "Site") or otherwise share personal information with us collectively referred to as "Users."

Grounds for Data Collection

We process Personal Information when reasonably necessary to provide our services, respond to requests, perform our contractual obligations, protect our legitimate interests, comply with applicable legal and regulatory obligations, and for other purposes described in this Privacy Policy.

Personal Information means information that identifies, relates to, describes, or could reasonably be linked with an identifiable individual.

Where consent is required for a particular activity, such as certain marketing communications or text message communications, we will obtain that consent separately as applicable. Use of the Site by itself does not constitute consent to receive marketing text messages.

We encourage Users to carefully read this Privacy Policy and use it to make informed decisions.

What Information We Collect

We may collect Personal Information and Non-personal Information from Users.

Non-personal Information includes information that does not, by itself, identify a particular individual. This may include aggregated usage information and technical information transmitted by your device, including language preference, browser type, operating system, access time, pages viewed, clicks, and other information relating to your interaction with the Site.

Personal Information is information that identifies an individual or may reasonably be used to identify or contact an individual. Depending on how you interact with us, this information may include:

Contact Information: Information such as your name, email address, telephone number, service address, mailing address, and other contact information you voluntarily provide.
Service Request Information: Information you provide when requesting an estimate, scheduling service, submitting an inquiry, contacting customer service, or otherwise communicating with us, including information about the services you are interested in and the contents of your message.
SMS Consent Information: When applicable, we may collect information relating to your consent to receive text messages, including your mobile telephone number, the date and time consent was provided, the form or method through which consent was provided, your communication preferences, and records relating to opt-out requests.
Device Information: We may collect information from your device, such as your IP address, approximate geolocation information, device identifiers, browser information, operating system information, and information relating to your activity on the Site.

How Do We Receive Information About You?

We may receive Personal Information from a variety of sources, including:

When you voluntarily provide your personal information through the Site.
When you submit a contact form, request an estimate, request an appointment, submit a service request, or use another form available through the Site.
When you provide consent to receive text message communications.
When you communicate with us by telephone, text message, email, or another communication method.
When you use or access the Site in connection with our services.
From third-party service providers, analytics providers, advertising providers, and publicly available sources where permitted.

How We Use Personal Information

We do not rent or sell Users' Personal Information except as otherwise described in this Privacy Policy.

We may use Personal Information for purposes including:

Communicating with you regarding inquiries, estimates, appointments, services, customer service matters, and other communications relating to our business.
Providing, operating, and improving our services.
Responding to requests and providing customer support.
Sending service-related notices and information.
Keeping you informed about updates, services, and other information where permitted.
Sending marketing or promotional communications where permitted and, when required, where you have provided appropriate consent.
Operating and improving the Site.
Conducting statistical, analytical, and technical activities intended to improve the Site and our services.
Detecting, investigating, or preventing security incidents, fraud, or misuse.
Complying with legal and regulatory requirements.

Sharing Personal Information

We may disclose Personal Information to subsidiaries, affiliated companies, contractors, and service providers when reasonably necessary to operate our business and provide our services.

We may share Personal Information with trusted third-party service providers for purposes including:

Hosting and operating the Site.
Providing services requested by Users.
Processing and storing information on our behalf.
Providing customer communication and messaging services.
Providing analytics and technical services.
Assisting with advertising or marketing activities where permitted.
Performing research, technical diagnostics, security, or analytics.

Service providers may process Personal Information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

We may also disclose Personal Information when we have a good-faith belief that disclosure is reasonably necessary to:

Comply with applicable law, regulation, legal process, or governmental request.
Enforce our agreements, policies, or rights.
Investigate, detect, prevent, or respond to fraud, illegal activities, security incidents, or other wrongdoing.
Establish, exercise, or defend legal claims.
Protect the rights, property, or safety of the Company, our Users, or others.
Cooperate with law enforcement or other governmental authorities when legally required.

Mobile Information and SMS Consent

Mobile telephone numbers, SMS opt-in information, and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information and SMS consent information to service providers that assist us in operating or providing our text messaging services, such as telecommunications providers, messaging platforms, and other vendors that process communications on our behalf.

These service providers may use such information only as reasonably necessary to provide services to us and subject to applicable restrictions.

User Rights

Subject to applicable law, you may have the right to request that we:

Confirm whether Personal Information relating to you is being processed and provide access to certain Personal Information.
Provide a copy of certain Personal Information you provided to us in a structured, commonly used, and machine-readable format where applicable.
Correct inaccurate Personal Information in our control.
Delete certain Personal Information.
Allow you to object to certain processing activities.
Restrict certain processing activities.
Provide information regarding applicable privacy rights or allow you to submit a complaint to an appropriate regulatory authority.

These rights are not absolute and may be subject to exceptions, legal requirements, our legitimate interests, and other limitations under applicable law.

If you wish to exercise an applicable privacy right or receive additional information, please contact us using the contact information provided on our Site.

Retention

We retain Personal Information for as long as reasonably necessary to provide our services, fulfill the purposes for which the information was collected, comply with applicable legal and regulatory obligations, resolve disputes, maintain appropriate business records, and enforce our agreements and policies.

Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

When Personal Information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise securely dispose of it as appropriate.

If you unsubscribe or opt out of marketing or text message communications, we may retain limited information necessary to record and honor your communication preference and prevent future communications that you have declined.

We may correct, supplement, or remove incomplete or inaccurate information as appropriate.

Cookies

We and our service providers may use cookies and similar technologies when you visit or interact with the Site.

A cookie is a small piece of information stored on or associated with a device while a website is being used. Cookies may be used for purposes such as allowing website functionality, remembering preferences, improving Site performance, measuring website activity, conducting analytics, and, where applicable, supporting advertising activities.

The Site uses the following types of cookies:

Session cookies: These are stored temporarily during a browsing session and are generally deleted when the browser is closed.

Persistent cookies: These may remain on a device for a specified period after the browser is closed and may be used to remember preferences or recognize repeat visits.

Third-party cookies: These may be placed by third-party services used on the Site, such as analytics, advertising, embedded content, or other service providers.

Information collected through cookies and similar technologies may be linked with other information we maintain about a User where permitted.

You may be able to control or remove cookies using your browser or device settings. Disabling certain cookies may affect the functionality or availability of portions of the Site.

Analytics

We may use analytics services, including Google Analytics, to help us understand how Users interact with the Site.

These services may collect information such as device information, browser information, IP address, pages visited, interactions with the Site, referral information, and other usage information according to the configuration of the analytics tools used on the Site.

Information collected through Google Analytics is subject to Google's applicable terms and privacy practices.

Third-Party Collection of Information

This Privacy Policy addresses the use and disclosure of Personal Information collected by or on behalf of Freedom Mowers Lawn Care.

If you provide Personal Information directly to another website, platform, or third party, that party's privacy practices may apply. We encourage Users to review the applicable privacy policies and terms of third parties before providing Personal Information.

This Privacy Policy does not apply to the independent practices of companies or individuals that we do not own, operate, or control.

How Do We Safeguard Your Information?

We use reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, use, disclosure, alteration, or destruction.

We also expect service providers that process Personal Information on our behalf to implement appropriate safeguards consistent with the nature of the information and services they provide.

However, no method of transmitting or storing information can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of Personal Information.

Advertisements

We may use third-party advertising technologies in connection with the Site. These technologies may use cookies, pixels, or similar tools to collect information regarding Users' interactions with the Site for advertising, measurement, attribution, or related purposes where permitted.

You may have options for controlling certain interest-based advertising through your browser, device settings, cookie preference tools, or industry opt-out mechanisms.

Information about participating advertising companies and applicable opt-out options may be available through organizations such as the Network Advertising Initiative and Digital Advertising Alliance.

Marketing

We may use Personal Information, such as your name, email address, or telephone number, to provide marketing or promotional communications regarding our services where permitted by law.

Where consent is required before sending a particular type of marketing communication, we will obtain appropriate consent before sending that communication.

Marketing email communications will generally include a method for unsubscribing from future marketing emails.

If you unsubscribe from marketing communications, we will stop sending the applicable marketing communications. We may retain limited information necessary to record and honor your opt-out request and comply with applicable legal or regulatory requirements.

Even after you opt out of marketing communications, we may continue to send non-marketing communications when appropriate, such as responses to inquiries, service-related communications, customer service messages, transaction-related communications, or administrative notices.

SMS and Text Message Communications

When you voluntarily provide your mobile telephone number and provide applicable consent, Freedom Mowers Lawn Care may communicate with you by SMS or text message.

Depending on the consent you provide and your relationship with us, these communications may include:

Responses to inquiries.
Estimate-related communications.
Appointment scheduling and reminders.
Service updates.
Customer support communications.
Other communications relating to services you requested.

Where separately authorized, we may also send promotional or marketing text messages regarding our services, special offers, promotions, or other marketing communications.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.

You may opt out of text messages by replying STOP to a message. You may reply HELP for assistance.

After an opt-out request, we may send a message confirming that your request has been processed. We may retain limited information relating to your opt-out request as reasonably necessary to ensure that your communication preferences are honored.

We may maintain records relating to SMS consent, including when and how consent was provided, for purposes such as documenting consent, administering our messaging program, maintaining communication preferences, and complying with applicable requirements.

Mobile telephone numbers, SMS opt-in information, and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose this information to service providers that assist us in sending or managing text messages on our behalf, including telecommunications and messaging providers.

Corporate Transactions

We may disclose or transfer Personal Information in connection with an actual or proposed corporate transaction, such as a merger, acquisition, reorganization, financing, sale of assets, or similar transaction.

Where applicable, a successor or acquiring organization may assume rights and obligations relating to Personal Information consistent with applicable law and this Privacy Policy.

Minors

The Site is not designed for or directed toward children.

We do not knowingly collect Personal Information from children through the Site without appropriate authorization where required.

If a parent or legal guardian becomes aware that a child has provided us with Personal Information in circumstances where such information should not have been collected, the parent or guardian may contact us using the contact information provided on our Site.

Updates or Amendments to This Privacy Policy

We may periodically amend or revise this Privacy Policy.

When we make changes, we may update the "Last Modified" date associated with this Privacy Policy. Material changes will become effective as provided by applicable law and as described when the revised policy is posted.

We encourage Users to periodically review this Privacy Policy for information about our privacy practices.

How to Contact Us

If you have questions about this Privacy Policy, the Personal Information we collect, how we use Personal Information, or your privacy choices, please contact Freedom Mowers Lawn Care at services@freedommowers.com

Last Modified September 2026